How to View Invoices

Hosting accounts and domain names are invoiced 14 days prior to the billing date. An invoice notification email is sent out at the time of invoice generation, indicating the details of the product/service you are paying for (payment option, amount, and due date).

Invoices are due on the billing date and will be canceled by the system if payment is not made after 30 days. To view your invoices, you need to:

1. Log into your client area.

2. Once logged in, click Billing → Invoices.

This page will display a list of all invoices you have generated with us. The list is categorized as follows:

• Paid: Invoices that have been paid for.

• Unpaid: Invoices that are yet to be paid.

• Credited: Invoices that have been refunded, with the status shown as canceled.

Ensure that your payment is made on time to avoid automatic cancellation of your invoices.

You can download a copy of your invoice to your device. To do this, open the invoice you wish to download and click Download at the top right of the invoice.

Downloading your invoice allows you to keep a record for your financial tracking.