# Money-Back Guarantee

We offer a **100% money-back guarantee**! If you're not satisfied with our service for any reason, simply contact our team within the first **30 days**, and we'll refund your purchase.

### Important Notes

* **Exclusions**: Please note that for VPS, dedicated, and game servers, we do not offer a money-back guarantee.

### Conditions

* Our money-back guarantee allows you to try our web and cloud hosting packages with no risk.
* You can cancel within the first **30 days** after service activation to receive a **full refund**.
* This includes any domain registration or transfer that was part of your hosting package. However, the standard price of the domain will be deducted from your refund.

{% hint style="info" %}
The domain will be entirely yours to use as if you had purchased it standalone.
{% endhint %}

* Please understand that while we encourage you to try our services, we can only offer one refund per customer. If you purchase a hosting plan and then cancel it, you will receive a refund, but you won’t be eligible for another refund if you cancel again in the future.

### Why We Offer a Money-Back Guarantee

Our service is incredible, and we want you to be able to try it without any commitment. We never tie our customers into long-term contracts, so you can always cancel if you're not happy.