Changing Your Main Domain

The main domain is the primary domain associated with your hosting account. While it is set during the purchase of your hosting account, it can be changed later. You might need to change your main domain if:

• The current main domain has expired.

• You wish to transfer it to another hosting account.

• You want to attach your hosting package to a different domain name.

Make sure to choose a domain that aligns with your business identity for better branding!

Important Points to Consider

Before changing your main domain, please keep the following points in mind:

1. Domain Registration: The domain name you want to host must be registered.

2. Trademark Check: Ensure the domain name is not a trademark.

3. Existing Hosting: The domain must not currently be hosted on our servers or added as an addon domain to your hosting account. If it has been added, please delete it first.

Failing to follow these guidelines may lead to complications during the domain change process.

Additional Steps

• Manual Updates: All references to:

  • URL databases

  • Contacts and mailing lists

  • SSL certificates

  • Softaculous app installations

  • Associated backups

  will not be automatically updated. You must manually update these references to reflect the new domain.

Always back up your data before making significant changes to your hosting setup!

• Reseller Hosting: If you have a reseller hosting plan, private nameservers for the current domain will not transfer to the new one. You will need to register new private nameservers and repoint your resold domain names.

• WHMCS/Upmind: If you have WHMCS or Upmind installed for the current domain, a license reissue will be required after the domain name change.

Contact Support

Feel free to contact our Support team by submitting a ticket from your Clouduxe client account for assistance with the process. When you contact us, please provide:

• Your current domain name

• The new domain name you wish to change to

Your support request will be processed as quickly as possible to minimize downtime.

Note

Changing your domain name may cause issues with your website, and we will not be liable for resolving any errors that may arise after the change.

Ensure that you follow all steps carefully to avoid potential site downtime or data loss!