Cancellation and Refund Policy

We're sad to see you go, but if you no longer need your hosting package and wish to cancel, you can easily place a cancellation request within your client area.

Important Information

• Suspension of Services: All websites for add-on domains, subdomains, and any email accounts hosted in your cPanel account will be suspended and terminated along with the main hosting service once the cancellation request is submitted.

Backup Your Data: Ensure that your hosting account and all its data are backed up before suspension to avoid any unwanted service interruptions.

Refund Policy

You can cancel your hosting services at any time and request a refund within 30 days of purchase. If a cancellation request is submitted after this grace period, a refund will not be granted.

How to Place a Cancellation Request

1. Log into Your Client Account.

2. Go to Services.

3. Click on the service you wish to cancel.

4. Click on Cancellation Options.

5. Fill in the Required Fields in the cancellation form, providing your feedback, and submit the request.

6. Confirmation: You will receive an email confirmation once your request is completed.

Leaving feedback about our services is crucial for us to improve and serve our customers better. We value any insights you can share!

Domain Name Registration

Please note that canceling your hosting account does NOT cancel your related domain name registration. Once registered, a domain cannot be canceled or refunded.